FTP Rush Safe Mode

Question

I’m having a problem using Ftprush. on the site that has been created there is a safe and other unsecured mode.

I currently use the Protocol "SSH FTP"

I tried to get in another way and I can’t with the same data.

I need to try to enter otherwise because there is a folder that cannot change the data and with Protocol SSH FTP it does not work.

Any hint can help.

Instead of appearing PDF’S and a title appears to me like this.