Product Share from Virtual Store to Facebook

Question

I’m having trouble sharing a product from a Facebook store. I’m putting the meta tags on the product page:

<meta property='og:title'...
<meta property='og:url' ...
<meta property='og:site_name' ...
<meta property='og:type' content='website'/>
<meta property='og:image' ...    
<meta property='og:description' ...

And the script I use to open the share window looks like this:

$("#btn_facebook").bind('click', function (event) {
          var twtTitle = document.title;
          var twtUrl = location.href;
          var imagem = 'http://www.meusite.com.br' + $("#Share_Image").val();
          var twtLink = 'http://www.facebook.com/sharer/sharer.php?u=' + twtUrl;
          window.open(twtLink,'', '_blank', 'location=no, menubar=no, resizable=yes, width=575, height=520, fullscreen=yes, status=no, titlebar=no, toolbar=no');                                    
});

It even opens the share window correctly with the photo and product description, but when I click on share, in the facebook post, all descriptions and text will go, but the image does not load and does not appear. Only a white board appears without the photo that before appeared.

Can anyone help me identify this problem or do you have a solution? Thank you, Alex

Answer 1

This was because at the time there was a bug in url scrapper facebook.

The reason why the presentation images (og:image) were not appearing in the publications along with the rest of the information (og:title, og:descriptino etc) was due to this bug.

Although for some people this bug may have disappeared at the end of the day (30/04/2015) while it was the same, this error has been fully corrected and the ticket given as solved a few days later. More precisely day - May 7, 2015: URL Scrapper Bug Status

Answer 2

At this very moment Facebook must be going through some problem. I have a website here that does exactly that but now it loads and sometimes it doesn’t. This site is a couple of months online working exactly the way you mentioned. Changing only the fact that in my case I leave the url https://www.facebook.com/sharer/sharer.php?u=... in href itself with a target _Blank, the Facebook that is in charge of opening a popup.

Ps.: In another case Facebook did not display in any way my image set in the metatag, then I discovered that it was the image that was heavy that took a few seconds to load and so Facebook did not display. Kind of a timeout of the request. I switched to a light image and it worked.