Pusherexception SHA256 appears to be Unsupported how to resolve?

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I am implementing in the system the websocket technology, where we use the Laravel-echo-server along with Pusher, the process to open the channel and trigger events is working normally.

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But from time to time this problem is occurring, where for some reason when Pusher will perform the compatibility check, the error occurs saying that the PHP version is not compatible.

My biggest difficulty is to understand why this problem is occurring, because like me it only occurs when we have many users connected to Pusher and the error occurs only after a few F5. Does anyone have any idea how to resolve this situation?

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