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I downloaded the installer executable, I put it to run as an administrator but it does not start the installer.
It asks for the permissions to run, Windows defaults, but after I confirm the actions it closes and stands by it.
Any idea what might be going wrong?
I have unpacked the folder and went straight to the installer, but the same problem happens.
follows the information from my system
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If the error continues you can try the steps described by troubleshooting. I recommend trying to start the Step 3 described in the documentation.
Step 3:
Delete the installation directory of Visual Studio to fix Upgrade issues Visual Studio installation bootstrapper is a minimal lightweight executable that installs the rest of the installer Visual Studio. Deleting installation files from Visual Studio and new bootstrapper execution may resolve some issues of updating.
Observing :
Performing the following actions will reinstall the Installer files from Visual Studio and will reset installation metadata.
- Close the Visual Studio installer.
- Delete the installation directory from Visual Studio. Normally, the directory is C: Program Files (x86) Microsoft Visual Studio Installer.
- Run the Visual Studio installation bootstrapper. You can find the bootstrapper in the Downloads folder with a filename
which follows a standard vs_[Visual Studio Edition]__*.exe. If not
find this app, you can download the bootstrapper going
to the Visual Studio Downloads page and click Download to
your edition of Visual Studio.- Then run the executable file to reset the installation metadata.
- Try installing or updating Visual Studio. If the Installer continues to fail, go to the next step.
In case you don’t decide to read the documentation, really is not a waste of time. And if you still don’t solve get into contact with Microsoft.
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