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I’m trying to communicate with the web service of REINF to submit the contributor information event (R-1000), however I am getting error "(500) Internal Server Error", in the underlying message it says "An error occurred in processing. Please try again. If the problem persists, please contact us through the 'Contact Us' of EFD-REINF..., inform the problem and the number [3033699826]"
Someone’s been through this mistake?
Thanks for your attention.
Below my request and return:
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:sped="http://sped.fazenda.gov.br/">
<soap:Header></soap:Header>
<soap:Body>
<sped:ReceberLoteEventos>
<sped:loteEventos>
<Reinf xmlns="http://www.reinf.esocial.gov.br/schemas/envioLoteEventos/v1_02_00">
<loteEventos>
<evento id="ID1000000032343842018011517062000001">
<Reinf xmlns="http://www.reinf.esocial.gov.br/schemas/evtInfoContribuinte/v1_02_00">
<evtInfoContri id="ID1000000032343842018011517062000001">
<ideEvento>
<tpAmb>2</tpAmb>
<procEmi>1</procEmi>
<verProc>1.0</verProc>
</ideEvento>
<ideContri>
<tpInsc>1</tpInsc>
<nrInsc>03234384</nrInsc>
</ideContri>
<infoContri>
<inclusao>
<idePeriodo>
<iniValid>2018-01</iniValid>
</idePeriodo>
<infoCadastro>
<classTrib>13</classTrib>
<indEscrituracao>1</indEscrituracao>
<indDesoneracao>0</indDesoneracao>
<indAcordoIsenMulta>0</indAcordoIsenMulta>
<indSitPJ>0</indSitPJ>
<contato>
<nmCtt>LUCAS VALFRIDO COSTA.</nmCtt>
<cpfCtt>21513643991</cpfCtt>
<foneFixo>(042)32195250</foneFixo>
<email>[email protected]</email>
</contato>
</infoCadastro>
</inclusao>
</infoContri>
</evtInfoContri>
<Signature xmlns="http://www.w3.org/2000/09/xmldsig#">
<SignedInfo>
<CanonicalizationMethod Algorithm="http://www.w3.org/TR/2001/REC-xml-c14n-20010315" />
<SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#rsa-sha256" />
<Reference URI="#ID1000000032343842018011517062000001">
<Transforms>
<Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" />
<Transform Algorithm="http://www.w3.org/TR/2001/REC-xml-c14n-20010315" />
</Transforms>
<DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
<DigestValue>KGsEYFOFJVca6JA5MnurDNJOOKXwElCopboz0oXegxg=</DigestValue>
</Reference>
</SignedInfo>
<SignatureValue>DPu5dR...5C1+jgQwbg==</SignatureValue>
<KeyInfo>
<X509Data>
<X509Certificate>MIIH...E5+J6</X509Certificate>
</X509Data>
</KeyInfo>
</Signature>
</Reinf>
</evento>
</loteEventos>
</Reinf>
</sped:loteEventos>
</sped:ReceberLoteEventos>
</soap:Body>
</soap:Envelope>
Return (Remote server returned an error: (500) Internal Server Error) Detail:
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring xml:lang="en-US">Ocorreu um erro no processamento. Por favor tente novamente. Caso o problema persista, favor entrar em contato através do 'Fale Conosco' da EFD - REINF - https://idg.receita.fazenda.gov.br/contato/fale-conosco/empresa/sped/efd-reinf-1 Ao entrar nessa página, clique em 'Indisponibilidade do Sistema', informe o problema e o número [3033699826] e anexe o XML do evento que foi objeto deste erro.</faultstring>
</s:Fault>
</s:Body>
</s:Envelope>
Thank you Pedro, I had taken an example of XML with a version earlier than the current one, unfortunately that wasn’t it, I took another example in the current version and the same error remains, but at least I’m starting from the correct version now. Thank you.
– Jeison Borges Rodrigues
Jeison, maybe the problem is in that namespace sped, and these two elements,
sped:ReceberLoteEventosandsped:loteEventos, that appear before the first elementReinf. Take this example XML (it is also in a super outdated version, but, you can get an idea of how it should be), it worked at the time it was sent: http://supporte.quarta.com.br/eSocial/arquivos/R1000_EnvioLote.xml– Pedro Gaspar