Order Does Not Enter Magento, But Payment Method Environment Yes!

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Hello,

I am facing a problem in my store Gento, where when customers try to finalize the order on the platform and in the same the order is not saved. But that is not the problem, what harms in this case is that in the environment of the payment method that I use the request is made.

That is, the request did not enter the Amazon, but the payment method yes.

This is giving me a lot of headaches. In the past this mistake was due to deadlocks and my database. But now I no longer possess them, someone there has already gone through this situation?

The version of the used Mangento is 1.7.0.2

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