Asterisk 13 - Replacement for Agentcallbacklogin

Question

Is there any default function to replace the AgentCallbackLogin (discontinued in Asterisk 1.4 and removed in Asterisk 1.6)?

Using the Agentcallbacklogin function the agent can turn off the call and it remains logged in, the same does not happen with the Agentlogin function, so giving the "Hangup" is automatically done the agent logout.

Any solution to this case?

Answer 1

The application Addqueuemember may be used as a replacement for Agentcallbacklogin, Although Addqueuemember does not have a configuration file like its predecessor and its dial plan should be changed according to the new application, especially if its agents participate in several queues simultaneously.

I recommend reading of this excellent blog post of Leif Madsen, one of the creators of Asterisk, on this type of migration.