My App does not appear on Google Play on tablets

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I developed an application, after I published it on Google Play, I stopped by mobile and installed correctly.
However, when access by tablet, the application does not appear listed, if access by PC, appears the message that is not compatible.

The app requires Android 3.0 or higher, I tested with a Samsung tablet 10' with Android 4.2.2 and in a Multilaser of 7' with Android 4.4.2. In that samsung tablet, installed and tested the application several times by cable, and had no problem.

I worked all the layout to work well on the various screens, creating files for sizes, adjusting the images in the folders and everything else.

I searched the Internet, but there’s very little on the subject. I found this post and implemented what was suggested, did not result.
The Google Play even gave me a warning that the new version of my app was compatible with fewer devices than the previous.

In response to the comments: Yes, I marked the option to make it available for tablets. As for the suggestions of this link to another question, I had seen it before and I’ve done everything it says there. I also put the screenshots of 7' and 10' screens in Google Play. Well, I use Android Studio and follows below my Androidmanifest.xml:

<?xml version="1.0" encoding="utf-8"?>


<supports-screens
    android:largeScreens="true"
    android:normalScreens="true"
    android:smallScreens="true"
    android:xlargeScreens="true" />

<compatible-screens>
    <!-- all small size screens -->
    <screen android:screenSize="small" android:screenDensity="ldpi" />
    <screen android:screenSize="small" android:screenDensity="mdpi" />
    <screen android:screenSize="small" android:screenDensity="hdpi" />
    <screen android:screenSize="small" android:screenDensity="xhdpi" />
    <screen android:screenSize="small" android:screenDensity="480" />

    <!-- all normal size screens -->
    <screen android:screenDensity="ldpi" android:screenSize="normal" />
    <screen android:screenDensity="mdpi" android:screenSize="normal" />
    <screen android:screenDensity="hdpi" android:screenSize="normal" />
    <screen android:screenDensity="xhdpi" android:screenSize="normal" />
    <screen android:screenDensity="480" android:screenSize="normal" />
    <!-- large screens -->
    <screen android:screenDensity="hdpi" android:screenSize="large" />
    <screen android:screenDensity="xhdpi" android:screenSize="large" />
    <!-- xlarge screens -->
    <screen android:screenDensity="hdpi" android:screenSize="xlarge" />
    <screen android:screenDensity="xhdpi" android:screenSize="xlarge" />

</compatible-screens>

<permission
    android:name="br.com.ingainformatica.servicos.MAPS_RECEIVE"
    android:protectionLevel="signature" />

<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" />
<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="com.google.android.providers.gsf.permission.READ_GSERVICES" />
<uses-permission android:name="br.com.ingainformatica.servicos.MAPS_RECEIVE" />
<uses-permission android:name="android.permission.CAMERA" />

<uses-feature android:name="android.hardware.camera" android:required="false" />
<uses-feature android:name="android.hardware.camera.autofocus" android:required="false" />
<uses-feature android:name="android.hardware.location" android:required="false" />
<uses-feature android:name="android.hardware.location.gps" android:required="false" />
<uses-feature android:name="android.hardware.location.network" android:required="false" />

<uses-feature android:glEsVersion="0x00020000" android:required="true" />

<application
    android:allowBackup="true"
    android:icon="@drawable/ic_launcher"
    android:label="@string/app_name"
    android:hardwareAccelerated="true"
    android:theme="@style/AppTheme" >
    <activity
        android:name=".MainActivity"
        android:label="@string/title_activity_main"
        android:theme="@android:style/Theme.Black.NoTitleBar" >
        <intent-filter>
            <action android:name="android.intent.action.MAIN" />

            <category android:name="android.intent.category.LAUNCHER" />
        </intent-filter>
    </activity>
    <activity
        android:name=".SemConexaoActivity"
        android:label="@string/title_activity_sem_conexao"
        android:noHistory="true"
        android:theme="@android:style/Theme.Black.NoTitleBar" >
    </activity>
    <activity
        android:name=".InicioActivity"
        android:noHistory="true"
        android:label="@string/title_activity_inicio" >
    </activity>
    <activity
        android:name=".HomeActivity"
        android:label="@string/app_name" >
    </activity>
    <activity
        android:name=".LoginActivity"
        android:label="@string/title_activity_login" >
    </activity>
    <activity
        android:name=".CadastroContribuinteActivity"
        android:label="@string/title_activity_cadastro_pessoa_fisica" >
    </activity>
    <activity
        android:name=".LicitacaoActivity"
        android:label="@string/title_activity_licitacao" >
    </activity>
    <activity
        android:name=".LegislacaoActivity"
        android:label="@string/title_activity_legislacao" >
    </activity>
    <activity
        android:name=".EsqueciMinhaSenhaActivity"
        android:label="@string/title_activity_esqueci_minha_senha" >
    </activity>
    <activity
        android:name=".ProtocoloActivity"
        android:label="@string/title_activity_protocolo" >
    </activity>
    <activity
        android:name=".ProtocoloVisualizaActivity"
        android:label="@string/title_activity_protocolo_visualiza" >
    </activity>
    <activity
        android:name=".ProtocoloCadastroActivity"
        android:label="@string/title_activity_protocolo_cadastro" >
    </activity>
    <activity
        android:name=".OuvidoriaActivity"
        android:label="@string/title_activity_ouvidoria" >
    </activity>
    <activity
        android:name=".LegislacaoListaActivity"
        android:label="@string/title_activity_legislacao_lista" >
    </activity>
    <activity
        android:name=".LegislacaoVisualizaActivity"
        android:label="@string/title_activity_legislacao_visualiza" >
    </activity>
    <activity
        android:name=".OuvidoriaVisualizaActivity"
        android:label="@string/title_activity_ouvidoria_visualiza" >
    </activity>
    <activity
        android:name=".OuvidoriaCadastroActivity"
        android:label="@string/title_activity_ouvidoria_cadastro" >
    </activity>
    <activity
        android:name=".OuvidoriaCadastroFotoActivity"
        android:configChanges="orientation"
        android:label="@string/title_activity_ouvidoria_cadastro_foto" >
    </activity>
    <activity
        android:name=".OuvidoriaCadastroMapaActivity"
        android:label="@string/title_activity_ouvidoria_cadastro_mapa" >
    </activity>

    <meta-data
        android:name="com.google.android.gms.version"
        android:value="@integer/google_play_services_version" />
    <meta-data
        android:name="com.google.android.maps.v2.API_KEY"
        android:value="AIzaSyC0XbnZq7nhfbchf95dO7ffmTU8sJHC2SQ" />

    <activity
        android:name=".DiarioActivity"
        android:label="@string/title_activity_diario" >
    </activity>
    <activity
        android:name=".DiarioListaActivity"
        android:label="@string/title_activity_diario_lista" >
    </activity>
    <activity
        android:name=".OuvidoriaVisualizaMapaActivity"
        android:label="@string/title_activity_ouvidoria_visualiza_mapa" >
    </activity>
    <activity
        android:name=".LicitacaoVisualizaActivity"
        android:label="@string/title_activity_licitacao_visualiza" >
    </activity>
    <activity
        android:name=".LicitacaoListaActivity"
        android:label="@string/title_activity_licitacao_lista" >
    </activity>
    <activity
        android:name=".LicitacaoLoginActivity"
        android:label="@string/title_activity_licitacao_login" >
    </activity>
    <activity
        android:name=".LicitacaoEsqueciSenhaActivity"
        android:label="@string/title_activity_licitacao_esqueci_senha" >
    </activity>
    <activity
        android:name=".OuvidoriaVisualizaGaleriaActivity"
        android:label="@string/title_activity_ouvidoria_visualiza_galeria" >
    </activity>
</application>

android google-play

  • Check whether scheduled to make available to tablet at the time of development and publication, I do not remember well but I believe there is somewhere he asks if Voce wishes .... used Android Studio or other IDE ?

  • I recommend taking a look at this question: http://answall.com/questions/13906/crit%C3%A9rio-utilizados-por-google-play-para-determinar-se-um-aplicativo-%C3%A9-projetad/14709#14709, you may have some details you missed.

2 answers

3

Check this in your APK, in Tips to optimize your app, in the Developer Console.

inserir a descrição da imagem aqui

Check this out too:

inserir a descrição da imagem aqui

  • Cicero, in Optimization Tips, just got the message "You’re doing well We don’t have any optimization tips for you right now." Nos prints tb no message appears... So the strangeness, on the console everything indicates that my app is suitable for tablets...

  • :( Well, I found that in my case, my app stopped showing to users with Tablets when I released a feature that uses SMS. Then I had to put that telefony user-freature tag to required=false. It worked!

  • I read this too, but mine doesn’t use any SMS, notification or links, just geolocation and maps, and I put the required=false in all my user-Feature... I’m running out of options and nothing happens. But thanks for the help anyway.

2

Try adding the other screen densities:

<!-- large screens -->
    <screen android:screenDensity="xxhdpi" android:screenSize="large" />
<!-- xlarge screens -->
    <screen android:screenDensity="xxhdpi" android:screenSize="xlarge" />

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